F.A.Q

=**Frequently Asked Questions**=

A. Sometimes it is a simple problem, so check to make sure that the power cords are plugged in and that all cables are securely in the proper place (if you need help, ask a colleague who is more knowledeable about computers). If the problem requires a technician, you have two options:
 * Q. My computer is not working properly. How can I get it fixed?**
 * 1) Call hotline (596-8273), and tell them about the computer problem you have; or
 * 2) Send an email/beam to "hotline". In your email provide the school name, room number, asset tag number (white sticker on front of computer without the initial zeros), and a brief (one sentence) description of the problem (e.g., computer won't turn on). Be as specific as you can (e.g., if you get an error message, provide that).

A. Some staff members have agreed to keep this equipment in their rooms. They also maintain a sign-up sheet for each item. Please see the list below of staff members to talk to: Graydon Miles ||= Jimmy Jamieson Carolyn Lauzon Jennifer Johnston ||= TBD ||
 * Q. I want to use an iRover/Smartboard, a Ladibug/document camera, or a Multi-media cart. How can I reserve one?**
 * = **iRovers/Smartboards** ||= **Ladibug/Document Cameras** ||= **Multi-Media Carts** ||
 * = Helene Lafleur-Guilbeault

A. Our Technology Coach is Alexis Rodger. You can send her an email if you would like some ideas. She may even be able to book some time with you if you would like to set that up.
 * Q. I could use some help planning a lesson which incorporates technology. Who is our Technology Coach?**

A. Go to the OCDSB website ([|www.ocdsb.ca]), mouse-over "Staff" and select "Staff Room (BETA)". Login with your usual username (C#####) and password. On the left you will see a few navigation links. Click on "Student Account Inquiry" (it is written there twice, but I have no idea why). Choose Steve MacLean and the appropriate homeroom from the pull-down menus and press "search". Print (if needed).
 * Q. How do I get the computer passwords for the students in my class?**